Request for Cooperation in Prevention of the Novel Coronavirus

Thank you for visiting Hotel Chinzanso Tokyo.

To ensure the safety of our guests and to prevent potential viral spread, we request your cooperation and understanding in the following measures and preparations.

Request for cooperation:

・We encourage guests to wear surgical masks, wash hands, and gargle.

・Please make use of the alcohol hand sanitizer located at the front desk and at the entry to restaurants.

・If you experience a fever, coughing, or pain in the limbs, please consult with our staff.

If required, we can recommend a suitable medical institution.

・Please be aware that for sanitary reasons, our restaurant and customer service staff will be wearing surgical masks.

Guide to temporary closure or reduction of hours in certain hotel facilities:

 Period:  March 5th (Thu.) to March 13th (Fri.) 2020

  • Soba Restaurant Mucha-an:    Closed temporarily

*Japanese Restaurant Miyuki, located on the 2nd floor of the Hotel Building, will be offering some of the menu of Mucha-an.

  • Banquet Building open hours: 8:00 a.m. to 8:00 p.m. (normally to 10:00 p.m.)

*Guests wishing to access Kinsui or Mokushundo will be guided from/to the Hotel Building entrance.

  • Banquet Building parking lot:  Open until 6:00 p.m. (normally until 10:00 p.m.

*If you expect to use your vehicle at hours other than those listed above, please use the Hotel Building parking lot.

Our other restaurants operating as normally scheduled uphold the strictest sanitary conditions, placing the greatest importance on the safety of our guests and staff.

We apologize for the inconvenience, but ask for your understanding and cooperation in this matter.