If you have children and are visiting Tokyo, the quality of your stay improves considerably if your accommodation is family-friendly. Hotel Chinzanso Tokyo has always strived to be somewhere all guests can enjoy a truly relaxing, carefree stay. This is why, in addition to basic child-friendly features, the hotel offers a series of services that makes it one of the best choices for a luxurious stay with children – of any age – in Tokyo.

Child-friendly Services at Hotel Chinzanso Tokyo

1. Infants and Toddlers Stay Free of Charge

For infants and toddlers who want to sleep in the same bed with their parents, no accommodation fee is required.

2. Japanese Garden for All Ages

Chinzanso Garden is truly an attraction for all ages. A beautifully maintained Japanese garden that boasts a history of over 150 years, this urban oasis hosts 12 scenic views that allow guests to enjoy an escape from the city while appreciating the traditional elements of a Japanese garden. Moreover, visitors can experience seven different seasons throughout the year unique to Hotel Chinzanso Tokyo.

The Tokyo Sea of Clouds, when Chinzanso Garden is enshrouded in mist several times a day, is a spectacular sight. With illuminations at night and the Forest Aurora during the winter months, children and parents can take part in the beauty at any time.

There are a variety of other child-friendly seasonal events held in the garden throughout the year, including the special firefly viewing celebration every May and a wind chime display in the summer. 

The garden is also stroller-friendly. With the exception of a hill that can be climbed only by using the stairs, the largest part of the garden has paved pathways that can be easily accessed with a stroller.

 3. Family-Friendly Heated Swimming Pool

The hotel is home to an all-weather heated swimming pool, with natural light, as well as hot springs sourced directly from Ito. (*Please note that children under 4 years old are not permitted to enter. Children 4~12 years old can use the pool from 8:00 to 18:00.)

4. Beds for Children and Infants are Rent Free

If you wish to have an extra bed for your child or infant, please specify this at the time of booking. Extra beds are available for free. In case you need more than one, please make sure to book in advance as numbers are limited.

For infants, a set of amenities consisting of a diaper pot, a body sponge, a gauze handkerchief, baby shampoo, body soap, milk lotion, milk cream, and sunscreen will also be delivered together with the baby bed.

5. Babysitting Service

A babysitting service is available upon request at Hotel Chinzanso Tokyo. This baby-friendly service offers a caretaker who will watch the children either in the nursery room of the hotel or in the guestroom while the parents or guardians attend a party, enjoy dinner or lunch at the hotel restaurants, or go out in the city. The fee is 3,000 yen (before tax) for one hour between 9:00 and 18:00, and 3,750 yen (before tax) for one hour during the 7:00 – 9:00 and 18:00 – 22:00 intervals. The service minimum is 2½ hours . (*An additional 2,000 yen will be charged for the babysitter’s transportation expenses.)

Please note that the babysitting service is only available for staying guests and needs to be booked at least four working days in advance.

6. Amenities for Children and Infants

Hotel Chinzanso Tokyo offers a special set of amenities for children. The set includes slippers, a toothbrush, a bathrobe, pajamas, a gauze pad, coloring books, and toys.

The amenity set for infants consists of a baby shampoo set, a plush doll, a gauze pad, a bottle warmer, a feeding bottle, paper diapers, and other items. 

 7. Child-friendly Room Service Menu

The room service menu includes dishes for children. For breakfast, guests can opt for cereal with sliced banana or berries, eggs prepared according to the child’s preference, pancakes, or a set with French toast, eggs and a baked apple.

The lunch and dinner menus include corn cream soup, fried chicken and French fries, spaghetti with meat sauce, or a set meal with chicken omelet, rice and French fries. 

8. Child-friendly Menus at the Hotel Restaurants

All the major restaurants within Hotel Chinzanso Tokyo–Ryotei Kinsui, which specializes in kaiseki cuisine, the Italian restaurant Il Teatro, the Japanese restaurant Miyuki, the lava stone grill restaurant Mokushundo, the soba specialty restaurant Mucha-an, and the lobby lounge Le Jardin–offer special menus for  young guests. 

Please note that at dinnertime, only children older than 6 can dine in the main hall at Il Teatro. Younger children are allowed provided that their guardians use a private dining room. (*A room fee is required.)

Il Teatro offers various special breakfast and lunch/dinner menus for children of all ages, but please note that these menus need to be ordered beforehand.

9. Nursing Rooms and Diaper-changing Rooms

Nursing rooms are available on the first floor of the main building of Hotel Chinzanso Tokyo and the Banquet Hall. These are open for use by both staying guests and restaurant visitors.

Diaper-changing stations are available on floors one to four of the main building and on all floors of the Banquet Hall.

10. Large and Connecting Rooms for Family Travel

Rooms large enough to accommodate families are available at Hotel Chinzanso Tokyo. Rooms with traditional tatami spaces like the Prime Deluxe Twin Room with Tatami Space and the Japanese Suite, designed to resemble a traditional Japanese tea ceremony room, are perfect for families with small children as they can sleep risk-free on the futon bedding. Also available is the Prime Premier Garden Suite, equipped with two bedrooms, two bathrooms, and a spacious living room area.

In addition, guests have the option of connecting two Prime Superior Rooms, allowing for free movement between the rooms. The connecting door can also be closed and locked for added privacy.

11. Children’s Goods Available at the Hotel Shop

At the Hotel Chinzanso Tokyo shop, baby items, such as paper diapers and bibs, children’s clothes, socks, and toys are all available for purchase.

12. Stroller Rental Service

The guests’ strollers can be stored in the cloakroom. Strollers are also available for rental. Please inquire at the hotel concierge or at the reception.

 13. Photography Service for Special Occasions

If you visit Hotel Chinzanso Tokyo with your family for a special occasion, such as an anniversary or graduation, consider using the commemorative photography service of the hotel. You can have your picture taken inside the hotel or in the garden. It is sure to become a cherished keepsake of the occasion you spent at the hotel.

Enjoy a Relaxing Family Stay at Hotel Chinzanso Tokyo

The childcare and babysitting services and attractions, alongside the kid-friendly restaurant menus, all make it easy for both adult guests and their children to enjoy their stay at Hotel Chinzanso Tokyo.

The magnificent sea of clouds that can be viewed several times a day and the one thousand lights that illuminate the garden at night are features that will fill the children with joy. Do visit with your family to create wonderful memories of the time you spent together in Tokyo.