Accommodations

Pet-friendly Hotel

Enjoy staying in Tokyo with your furry family members. Hotel Chinzanso Tokyo offers guest rooms equipped with amenities for pets, as well as a private dog park in Serenity Garden. Imagine all the happy memories you can share.

Pet friendly accommodations

Small dogs and cats that meet all vaccination and other legal requirements are welcome to stay.
Please request pet friendly accommodations when making your room reservation (Phone: 03-3943-0996)


※For guests with suite room reservations staying with pets, when checking in or out at Executive Lounge Le Ciel, your pet can be carried into the reception and terrace areas while placed in a cage.
Seeing-eye dogs and other care dogs are exempt from this rule.

Amenities for pets

  • Pet enclosure or cat house
  • Pet sheet
  • Food bowl
  • Wet tissues*
  • Excrement container*
  • Excrement sheet or cat litter
  • Adhesive roller*

*These amenities can be delivered to your room upon request.

Private dog park

Serenity Garden on the 5th floor of the hotel includes a dog park (approx. 40m2) you can enjoy with your dog that includes a foot-washing spot and pet playground equipment.

The dog park cannot be reserved in advance. Please read the following policy and contact the concierge during your stay at the hotel.

Pet sitting

We can arrange a local pet sitter for your pet.

1. Pet sitter fee

The pet sitter will take care of your pet in your guest room.

10 a.m. to 8 p.m. 8 p.m. to 11 p.m. 11 p.m. to 10 a.m.
Walk-in 6,600 yen 7,700 yen 9,900 yen
Reserved by
the previous day		 5,500 yen 6,600 yen 7,700 yen

Per hour (tax included)

  • Please express your requests (taking a walk, etc.).
  • We recommend hiring a sitter for three hours while you go out for a meal.
  • Our pet policy does not allow pets to be left unattended in guest rooms.
2. Pet hotel and grooming fees

Leave your pet at a pet hotel.

The procedures can be made at Hotel Chinzanso Tokyo, with the pet hotel being located at a nearby pet shop.
Temporary stay
(during business hours)		 Overnight stay (per night) Grooming fees
11,000 yen 13,200 yen Please inquire.
13,200 yen (walk-in) 15,400 yen (walk-in) Please inquire.

(tax included)

Hours 10 a.m. to 8 p.m.

  • 4,400 yen per hour will be added for leaving or taking your pet beyond business hours.
  • All fees are the same regardless of dog breed.

Cancellation and extension fees
The entire fee will be charged if you cancel on the same day as your booking.
For extended pet sitting hours, a walk-in fee will be added.

We accept reservations during the year-end and new year holiday season. Please consult us regarding after-hour availability.
Please understand that content on this page is subject to change.

Reservations & Inquiries

Reservation desk

Phone: +81 3 3943-0996

(9 a.m. to 8 p.m.)