A trip to Hotel Chinzanso Tokyo is a vacation in itself.
During your stay at Hotel Chinzanso Tokyo, enjoy not only lush forested gardens, but also a wide range of special services.
24-hour customer support
- Bilingual staff assistance
- Sightseeing and restaurant reservations
- Travel arrangements (trains, flights, theaters, etc.)
- Car arrangements (hired cars and taxis)
- Airport pick-up (greeter or car)
- Postal service
- Babysitting (details)
- Pet sitting
- Electric bicycle rental
- Special occasion services (flowers, fruit, cakes)
- Mobile phone & telecommunication device rentals
In addition to cleaning your room every day, our courteous staff helps you get a good night's sleep by closing curtains, turning on bedside lights, replacing towels and preparing an ice bucket.
You can settle bills in advance, before 10 a.m., to prevent any delays when you depart at the more crowded checkout time.
Private dog park
Serenity Garden on the 5th floor of the hotel provides a footbath, playground equipment and about 40m2 of outdoor space for guests to enjoy with their canine companions.
To use the dog park, please inform our staff at the concierge desk after check-in.
Other ServicesItems marked with an asterisk (*) require a fee.
Repeat guests can check in with a signature.
Receive a call at the time of your choice.
Late-night call assistance
Call assistance between rooms (operator prevents dialing mistakes) from midnight to 5 a.m.
Voicemail stores phone messages from inside and outside the hotel.
Free smartphone 'handy'
A free rental smartphone is included in every guest room.
Free morning and evening newspapers
1 English and 5 Japanese newspapers are available.
Free ice cubes (6F～14F）
Ice machines are installed on each guest room floor.
Umbrellas are available at each hotel entrance, the garden exit and Kabuki-mon Gate
For guests going jogging, we provide a free hand towel and mineral water.
Shoes are polished and delivered by 7 a.m. the next morning when hung on the doorknob by 1 a.m.
Humidifiers, pillows (6 types), transformers, welfare equipment, equipment for children, etc.
Valet parking service*
Loading and unloading cars
Laundry and pressing service*
Regular laundry, one-hour quick press, nighttime laundry, etc.
Clothing repairs (partially free)
Hand car wash*
Body wash, body wash & interior cleaning, or body wash and body coating
Private nurse and caregiver services*