[Important] Please be alert for suspicious emails or messages impersonating hotels or online travel agents

Thank you for your continued patronage of our group facilities.

We have confirmed incidents in which suspicious messages pretending to be from our group facilities or Booking.com have been sent. These messages are being distributed via messaging apps such as WhatsApp and contain fraudulent URLs that may lead to malicious phishing sites.

Please note that neither our group facilities nor Booking.com will ever contact customers directly via messaging apps like WhatsApp regarding reservation details or credit card information. If you receive any such suspicious message, please do not access (click) any URL included in it, in order to prevent potential harm.

We sincerely apologize for the great concern and inconvenience this may cause our customers.
We ask that you continue to remain vigilant. Thank you for your understanding and cooperation.

May 8, 2026