Accommodations

Meet special needs

Universally designed rooms

Prime Superior Room (universally designed)

  • ●All of our universally designed rooms can be connected to an adjacent room where family members and caregivers can stay to lend a hand.
  • ●Features such as closets with sliding doors and handrails in bathrooms enhance safety for children and elderly guests.
  • ●One of the twin beds in every universally designed room has reclining functions.
  • ●Various rental equipment is available on request.
  • ●Some other types of rooms also feature a reclining bed. Please inquire for details.

Room features

  • Lever handles on guest room door

  • Three-color door frames

  • Wide space between beds

  • Sliding bathroom and closet doors

  • Wheelchair-accessible basin counter

  • Single-lever basin

  • Bathtub and shower stall handrails

  • Wide toilet seat

    Flip-up handrail position varies by room.

  • Emergency call buttons at bathtub and toilet

Staff support
・Check-in writing assistance　・In-room feature guide
・Communication by writing　・Communication by sign language (some staff)
・Porter service
Equipment rental
・Wheelchair
・Bath chair
・Bathtub handrail
・Bed handrail
・Doorbell lamp
・FAX machine
・Bathtub rubber mat, etc.
Private nurse and caregiver services (fee required)
Nurses and caregivers can take care of guests who need care while family members go out for shopping, dining and events.
●Reservations must be made at least 4 days in advance of the day you plan to use the service.
●Please contact a concierge regarding fees.
●Following your reservation, we will contact you to discuss details. Please understand that service availability may depend on the guest's health condition.

Two connected rooms

Share two rooms for more space

  • ●Members of your family or group can freely move between two connected rooms during your stay.
  • ●Two types of rooms can be connected: Prime Superior Rooms (45m2 + 45m2) and Prime Premier Garden Suites (2 bedrooms, 138m2) .
  • ●On every floor, Prime Superior Rooms with a city view or garden view can be connected.
  • ●The connecting door can be closed and locked when desired for privacy.

Female-friendly features

Special gatherings and more

Every season, we offer unique gathering opportunities for female guests who can also enjoy relaxing activities such as afternoon tea in the lobby lounge, special hotel breakfasts, spa treatments and strolls in our flower-filled gardens.

Hospitality for suite guests

Executive Lounge Le Ciel

This lounge is exclusively for guests who have booked a suite room.

Open Hours: 8:30 a.m. to 8:30 p.m.

<Services>
-Check-in and check-out service by dedicated staff
-Food presentation and beverages
-Wi-Fi connection service
-Free copying and printing service (up to 10 sheets per day)
-Free parking (except valet parking)
-Services at YU, THE SPA (swimming pool, hot spring, fitness gym)

Reservations & Inquiries

Reservation desk

Phone: +81 3 3943-0996

(9 a.m. to 8 p.m.)